Connect Shopify with a certified connector or custom integration mapping products, stock quants, orders, and fulfillments. Typical pattern: sync product.product and stock levels from Odoo warehouses, import sale.order on payment, export tracking numbers on stock.picking validation, and handle refunds as credit notes. Use webhooks and idempotent keys to avoid duplicate orders.
Steps
- Select connector (Odoo IAP, OCA shopify, or middleware) compatible with your Odoo version.
- Map SKU, barcode, and variant attributes between shopify.product and product.product.
- Define warehouse and stock location for available-to-promise quantity pushes.
- Configure order import to create sale.order with taxes and fiscal position per channel.
- On delivery validation, push tracking to Shopify fulfillment API from stock.picking carrier fields.
- Handle returns with RMA flow creating stock.picking incoming and account.refund.
- Monitor integration logs and set alert on failed webhook retries.
Common mistakes
- Pushing accounting stock instead of free-to-use quantity.
- Duplicate SKUs across templates breaking variant sync.
- Importing orders before product catalog mapping exists.
- Ignoring timezone on order dates for fulfillment SLAs.
- No idempotency on webhook handlers causing twin sale orders.
Odoo version notes
Shopify integrations are third-party or custom for Odoo 16–18 Community and Enterprise. Official Odoo Shopify connectors target specific versions—verify compatibility before upgrade. JSON-RPC and REST external APIs are stable; test connectors in staging with Odoo.sh neutral database copies.
When to bring in help
If the fix touches custom modules, regulated traceability, or production outages, a focused rescue sprint beats months of trial and error. See our Odoo service.